Effective Date: [Insert Date] At ArtMakersIndia, we take pride in crafting each item with care and attention to detail. Your satisfaction is important to us, and we want you to love your purchase. If for any reason you’re not happy, please read our return and refund guidelines below.
🛍️ Returns
We accept returns under the following conditions:
- You must request a return within 7 days of delivery.
- The item must be unused, in its original packaging, and in the same condition as received.
- Customers are responsible for return shipping costs (unless the item is defective or incorrect).
Non-returnable items:
- Custom or personalized items (e.g., portrait paintings made to order)
- Digital downloads or gift cards
- Sale or clearance items
To initiate a return, email us at support@artmakersindia.com with your order number and reason for return.
💰 Refunds
Once we receive and inspect your returned item, we will notify you via email.
- If approved, a refund will be processed to your original payment method within 5–7 business days.
- If the item is damaged or not in its original condition, only a partial refund may be granted.
- Shipping charges are non-refundable, unless the return is due to our error.
🔁 Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us at support@artmakersindia.com with photos and your order number.
🚚 Order Cancellations
You may cancel your order within 24 hours of placing it. After this time, especially for handmade or customized items, production may already be in progress and cancellation may not be possible.
❓Questions?
For any issues related to your order, we’re here to help!
📧 Email: support@artmakersindia.com
🌐 Website: https://artmakersindia.com
